Terms and Conditions (ChatGPT)
Terms and Conditions
1. Introduction
Welcome to Uniquelyours.Co! Throughout the site, the terms “we”, “us” and “our” refers to Uniquelyours.Co. By using our website and services, you agree to be bound by the following terms and conditions. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors. Please read these terms carefully before using our website.
2. Personalisation and Customisation
2.1. Accuracy of Personalisation Information: You are responsible for ensuring the accuracy of all personalisation details provided during the order process. We will not be liable for any errors in the personalisation process caused by incorrect information supplied by you.
Only to purchase if you are comfortable with an acceptance of 5% imperfection with all the product listed where it is either handmade or factory made.
3. Order Process
3.1. Order Confirmation: After placing an order, you will receive an email confirmation with the details of your order. This email does not constitute acceptance of your order; it is simply an acknowledgment that we have received your order.
3.2. Order Acceptance: We reserve the right to refuse or cancel any order at any time, including after an order has been submitted, whether or not the order has been confirmed and your credit card charged. If your credit card has been charged and your order is canceled, we will issue a refund in the amount of the charge.
3.3. Payment: All prices are in Singapore dollars (SGD) unless otherwise stated. Payment must be made in full at the time of order. We accept various payment methods, including credit cards, debit cards, and online payment gateways.
4. Delivery
4.1. Delivery Times: Delivery times are estimates and may vary depending on your location, the complexity of the order, and the current demand. We are not responsible for delays caused by courier services or factors beyond our control.
4.2. Shipping and Handling: Shipping fees will be calculated at checkout and are based on the delivery location and the size/weight of the items ordered. Customers are responsible for providing accurate shipping information. We are not liable for any lost or delayed shipments due to incorrect information provided by the customer.
5. Returns, Refunds, and Exchanges
5.1. Personalised Items: Due to the custom nature of personalised gifts, orders placed are NON-RETURNABLE, NON-REFUNDABLE & NON-EXCHANGEABLE. Please double check your order during checkout before submitting the order.
5.2. Defective or Damaged Items: If you receive a defective or damaged item, please contact us via WhatsApp at +65 88870067 within 7 days of receiving the product with photographic evidence. We will assess the situation and may offer a replacement or refund at our discretion.
We should not bear any responsibility if the complimentary gift box is damaged by courier (Standard or Express) during transit delivery.
6. Privacy Policy
We are committed to protecting your privacy. Any personal information you provide to us will be used solely for processing your orders and improving your shopping experience. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Uniquelyours.Co or its content suppliers and is protected by Singapore and international copyright laws. You may not reproduce, distribute, or use any content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Uniquelyours.Co shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, even if we have been advised of the possibility of such damages.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Singapore. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
10. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our website and services constitutes acceptance of those changes.
11. Contact Information
If you have any questions about these terms and conditions, please email us at uniquelyoursco.sales@gmail.com or WhatsApp us at +65 88870067.